Última atualização: outubro 20, 2025
At UndressAI, we are committed to ensuring satisfaction with our AI services. We understand that circumstances change, and our refund policy is designed to be fair and accommodating.
Time Frame: Refunds are available within 30 days of purchase.
Usage Criteria: Refunds are only eligible if you have not utilized significant AI services during the 30-day period. Exceptions may apply—please contact us if unsure.
Subscription Cancellation: You must cancel your subscription before requesting a refund. Cancel through your account settings or contact customer support.
Request Procedure: Contact our customer support team at [email protected] with your subscription details and reason for the refund request. We may ask for additional information.
Review Process: Each request is reviewed case-by-case. We aim to process requests within 7 business days from receipt.
Refund Method: Refunds are processed to the original payment method unless otherwise agreed upon.
❌ Cryptocurrency Payments: All cryptocurrency transactions are final and non-refundable. Ensure correct wallet address and network fees—we cannot reverse incorrect payments.
❌ Exceeding Usage Limits: Accounts showing significant AI service usage within the 30-day period.
❌ Non-Compliance: Violations of Terms of Service or engaging in prohibited activities.
❌ Beyond 30 Days: Refund requests made after the 30-day period.
Note: Exceptions may apply under special circumstances. Contact support to discuss.
If you have concerns about your transaction, please contact us directly first. We are committed to resolving issues and ensuring your satisfaction.
⚠️ If a customer initiates a wrongful or fraudulent chargeback, we reserve the right to dispute it. Please request a refund through us before initiating a chargeback.
We reserve the right to modify this refund policy at any time. Continued use of our services after changes constitutes acceptance of the new terms.
For refund policy questions or to request a refund:
📧 E-mail: [email protected]