Effective Date: outubro 20, 2025
Under the EU General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. This page explains your rights in clear terms and how to exercise them.
We are committed to respecting your privacy and responding to your requests promptly.
Despir AI is the data controller responsible for your personal data.
📍 Address:
Despir AI
touro. “Calçado Tsarigradsko” 115B
Sofia 1784
Bulgária
📧 Privacy Contact: [email protected]
📧 Data Protection Officer: [email protected]
What it means: You can request confirmation of whether we process your personal data and receive a copy of that data.
What you’ll receive:
How to request: E-mail [email protected] with “Data Access Request” in the subject line.
What it means: You can request correction of inaccurate or incomplete personal data.
Examples:
How to request:
What it means: You can request deletion of your personal data in certain circumstances.
You can request erasure when:
Exceptions – We may need to keep data:
How to request:
What it means: You can request that we limit how we use your data in certain situations.
When you can restrict processing:
What happens: We can still store the data but won’t actively process it (except with your consent or for legal claims).
How to request: E-mail [email protected] with “Restriction Request”
What it means: You can receive your personal data in a structured, machine-readable format and transfer it to another service.
What you’ll receive:
Requirements:
How to request: E-mail [email protected] with “Data Portability Request”
What it means: You can object to processing based on legitimate interests or for direct marketing.
When you can object:
| Processing Type | Your Right |
|---|---|
| Direct marketing | Absolute right to opt out anytime |
| Legitimate interest processing | Right to object (we must stop unless we have compelling grounds) |
| Profiling for marketing | Absolute right to opt out |
How to request:
What it means: You have the right not to be subject to decisions based solely on automated processing that significantly affects you.
Our practices:
Your rights:
How to request: E-mail [email protected] if you believe you’ve been subject to unfair automated decision-making.
What it means: If we process your data based on consent, you can withdraw that consent at any time.
Examples:
Important: Withdrawing consent doesn’t affect the lawfulness of processing before withdrawal.
How to request:
What it means: If you believe we’ve violated your GDPR rights, you can file a complaint with a supervisory authority.
Bulgarian Supervisory Authority:
Commission for Personal Data Protection (CPDP)
📍 2, Prof. Tsvetan Lazarov Blvd.
Sofia 1592, Bulgária
🌐 Website: https://www.cpdp.bg/
📧 Email: [email protected]
📞 Phone: +359 2 915 3518
You can also contact:
We encourage you to contact us first so we can try to resolve your concern directly.
E-mail: [email protected]
Include in your request:
Acceptable proof of identity:
Timeline:
What we’ll do:
Possible outcomes:
| Outcome | What Happens |
|---|---|
| ✅ Approved | We fulfill your request and confirm by email |
| ⏸️ Partial approval | We explain what we can/cannot do and why |
| ❌ Denied | We explain the legal grounds for refusal and your right to complain |
| ⏳ Delayed | We notify you of extension and expected timeline |
All responses are free of charge unless requests are manifestly unfounded or excessive.
How long does it take to process my request?
Most requests are completed within 1 mês. Complex requests may take up to 3 months total.
Is there a fee to exercise my rights?
Não, exercising your GDPR rights is free. We may charge a fee only for manifestly unfounded or excessive requests.
What if I don’t have proof of identity?
Contact us at [email protected] and we’ll work with you to verify your identity securely.
Can I make requests on behalf of someone else?
Sim, if you have legal authority (por exemplo, power of attorney, parental authority). You must provide proof of authorization.
What happens to my data after I delete my account?
Can I reactivate my account after deletion?
Não, account deletion is permanent. You would need to create a new account.
For all privacy-related requests:
📧 Privacy Team: [email protected]
📧 Data Protection Officer: [email protected]
📧 General Support: [email protected]
Endereço para correspondência:
Despir AI
touro. “Calçado Tsarigradsko” 115B
Sofia 1784
Bulgária
We respect your rights and are committed to processing your requests promptly and transparently. If you have any questions about your GDPR rights, please don’t hesitate to contact us.